We don’t muck around with your data. If you contact On The Case Plumbing, your details are used to get the job sorted — nothing more.
When you call, text, or fill out a form, we may collect basic details like your name, phone number, email, and job info so we can get back to you and organise the work.
Your information is used to contact you, provide quotes, schedule jobs, and follow up if needed. That’s it. We’re not here to spam you or sell your details.
We don’t sell or pass your details around. The only time information might be shared is if it’s required to complete the job (for example, ordering parts or coordinating access).
We take reasonable steps to keep your information secure. Like any small business, we use standard tools (phone, email, CRM systems) to manage enquiries and jobs.
If you want to know what details we have or want them updated or removed, just reach out and we’ll sort it.
Our website may use basic tracking tools to understand how people use the site and improve it over time. Nothing creepy, just standard stuff.
If you’ve got any questions about your privacy, you can contact Casey directly:
Phone: 0431 317 040
Email: [email protected]